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What types of products do you offer for new parents?
At Baby Time Now, we provide a curated selection of essential products designed specifically for new parents. Our offerings include innovative items covering stages of pregnancy self-care that prioritize comfort throughout pregnancy. In addition, we offer selection of baby items to make the early stages of motherhood easy.
How can I ensure the quality of the products I purchase?
We pride ourselves on offering high-quality, stylish, and functional solutions. Each product is carefully selected to meet the needs of both parents and their little ones, ensuring a seamless and enjoyable parenting journey. We recommend reviewing product descriptions and customer feedback for additional insights into quality.
What is your return policy?
We have a 30-day return policy, which allows you to request a return within 30 days of receiving your item. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. Please contact us to initiate the return process.
How long does shipping take?
All orders are processed within 1β3 business days. Standard shipping typically takes 7-12 business days, while express shipping (if available) can take 2β5 business days. Please note that shipping times may vary based on your location and selected shipping method.
What should I do if my order is damaged or incorrect?
Upon receiving your order, please inspect it immediately. If you find that the item is defective, damaged, or incorrect, contact us as soon as possible so we can evaluate the issue and provide a resolution.
Do you offer international shipping?
Currently, we focus on delivering within Canada and the United States. For international shipping inquiries, please contact us directly to discuss potential options.
How can I contact customer support?
You can reach our customer support team via email at support@babytimenow.com or by text at +1 (914)-644-0439. We are here to assist you with any questions or concerns you may have.
Are there any items that cannot be returned?
Certain items, such as perishable goods, custom products, and personal care items, are non-returnable. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please contact us for clarification.